Frequently Asked Questions

Check out our Frequently Asked Questions to help you plan for a great day out

These FAQs provide general information only and should be read alongside the Stadium Terms and Conditions of Entry, as well as any event-specific information on the relevant event page.

Please note: For AFC Women's Asian Cup Matches at the stadium, please ensure to refer to the event page for information specific to the match you are attending.

Frequently Asked Questions

Check out our Frequently Asked Questions to help you plan for a great day out

General Information

Event Day Information

Ticketing Information

Facilities

Frequently Asked Questions

Check out our Frequently Asked Questions to help you plan for a great day out

General Information

Where is Accor Stadium?

How many people does Accor Stadium seat?

What’s the best way to get to Accor Stadium?

What events are coming up at Accor Stadium this year?

Can I become an Accor Stadium Member?

Can I hire out a function area or hold a community event at Accor Stadium?

Can I work at Accor Stadium?

Can I smoke or vape inside the Stadium?

Event Day Information

Will my bag be checked?

What if it’s raining on event day?

Where should I park on event days?

Can I buy merchandise at the Stadium?

Can I bring food and drinks into the Stadium?

Does the Stadium have Conditions of Entry?

Does the Stadium have a dress code?

Can I exit and re-enter Accor Stadium during an event?

What should I do if I want a special announcement on the big screen?

I’m with a tour group, coach or bus company, where do I drop off patrons on event days?

Can I bring a Pram or Stroller into the Stadium?

Ticketing Information

Where can I buy tickets for events at Accor Stadium?

I’ve lost my ticket. What should I do?

What if I need accessible seating?

Can I book for a group?

What if I have purchased a ticket through a reseller?

Do I need a Ticket for my child 3 or under?

Facilities

Does Accor Stadium have Wi-Fi?

Are there water refill stations inside the Stadium?

Are there parent rooms and baby changing facilities?

Are there ATMs?

Is there First Aid at Accor Stadium?